Last updated: July 2026

Four Threads Collective (“we,” “us,” or “our”) is a small family-run handcraft business based in Minnesota. We take your privacy seriously. This policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

When you place an order or contact us, we may collect:

  • Name, email address, shipping address, and phone number
  • Payment information (processed securely through our payment provider — we never store your full card details)
  • Order history and product preferences
  • Messages you send us directly

We also collect standard website usage data (IP address, browser type, pages visited) through cookies and analytics tools to help us improve the site.

How We Use Your Information

  • To process and fulfill your orders
  • To communicate with you about your order status
  • To respond to questions or customer service requests
  • To send occasional updates about new products or promotions (only if you opt in)
  • To improve our website and shopping experience

How We Share Your Information

We do not sell your personal information for money. To run our shop and reach new customers, we share limited information with trusted service providers who work on our behalf, such as our shipping carrier (to deliver your order), our payment processor (to take payment), and the analytics and advertising partners described below. We may also share information when the law requires it. The section below explains how to limit advertising-related sharing.

Analytics & Advertising

We work with a few outside services to understand how our site is doing and to show our handmade goods to people who might love them. These partners may receive information like your IP address, the pages you view, the device and browser you use, and details about a purchase (such as the items and order total). Where it helps connect you to an ad you clicked, some partners receive a version of your email address that has been scrambled into a code (hashed) so it cannot be read as plain text.

The services we currently use are:

  • Google Analytics, to see how visitors use the site so we can improve it
  • Google Shopping and Pinterest, to list our products and measure our ads
  • OpenAI Ads, including its measurement pixel and Conversions API, to measure results from ads shown in ChatGPT

These partners use cookies and similar technology. You can turn off cookies in your browser settings, use your browser or device ad and tracking controls, and where available opt out through each provider directly. Limiting these may affect parts of the shopping experience.

Data Security

We use industry-standard security measures to protect your information. Our site uses SSL encryption for all transactions. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to keep your shopping cart working, to understand how visitors use our site, and to measure our advertising. This includes analytics and advertising cookies set by the partners listed above. You can disable cookies in your browser settings, though this may affect your ability to shop on our site.

Your Rights

You may request to access, correct, or delete your personal information at any time by contacting us. We will respond within a reasonable timeframe.

Contact Us

Questions about this privacy policy? Reach us through our Contact page or email us directly. We’re a small family business and we’re happy to talk.